Updated: March 12, 2020

The COVID-19 outbreak situation means it is critical we take every precaution possible. Protecting our residents and your health and safety is our top priority. We are doing everything we can to prevent this virus from entering our community. We do not have evidence of exposure to the coronavirus in our communities currently.

The Centers for Disease Control and Prevention (CDC) recommended a variety of steps we are implementing to help reduce the potential for the virus to enter our building. However, we need your help in battling COVID-19.

Effective immediately, we are restricting visitors unless your loved one is on hospice/end of life or has a critical or time sensitive reason for the visit. In these cases, we are asking visits occur between 8 a.m. and 4:30 p.m. There will be signs on our entryway doors to notify visitors of this policy. We will be actively screening individuals, including staff, who need to come into the building. We apologize for this temporary inconvenience.

Communication with your loved ones is important and we encourage you to communicate with them in other ways such as the telephone, video chat, email or social media.

In addition to limiting visitation to prevent the illness in our setting, we are also focused on infection control best practices with our staff and residents. We are following the recommendations of the CDC and the Minnesota and Wisconsin Departments of Health on prevention steps, including following strict handwashing procedures. If a person is sick, whether it is a visitor or team member, we are asking them to stay home. Visitors and team members, visiting or working with an ill resident will wear a mask.

We are staying up to date with the CDC recommendations as they are updated. In addition, we are in close contact with the local and state health department and are following their guidelines.